Facility Update & How to Register/Reserve

WELCOME TO THE LISA & DOUGLAS GOLDMAN TENNIS CENTER

FAQ / More Information

Please see below for detailed rules and instructions on how to use the online reservation system.

Current COVID-19 Restrictions and Rules for Safe Play – Updated 6/16/21

Before coming to play please review this important facility information:

  • Masks are optional indoors and outdoors for patrons who are fully vaccinated
  • Unvaccinated patrons and guests must wear masks indoors and maintain social distancing of 6-feet outdoors
  • Lessons: Masks are optional outdoors in our tennis and activity lessons and camps for all students regardless of age, or vaccination status.
    • Students and staff may choose to wear a mask if they wish when outdoors
    • Indoor youth lesson programs require masks to be worn by staff and coaches
  • Court reservations are highly recommended
  • The lounge area is now open! Please observe social distancing and mask rules for vaccinated/unvaccinated individuals
  • Spectators are allowed. Court usage requires a reservation and check-in. A four player maximum per court is enforced.
  • Water fountains are open
  • Do not enter the facility if you are experiencing any Covid symptoms

For more information about the tennis center please visit our FAQs.

Please follow these and all posted safety guidelines. We can’t wait to see you on the courts!

How to Register & Reserve a Court

STEP 1: Go to gtc.clubautomation.com

STEP 2: Click “Access My Account”

STEP 3: Create or find your account.

STEP 4: Fill out your information

STEP 5: Welcome to your portal

COURT RESERVATIONS

Courts may be reserved for a minimum of 30min and a maximum 90min. San Francisco
City residents may reserve courts 8 days in advance. Non-Residents may reserve courts
7 days in advance. If booking a court 8 days in advance, open reservation begins at
12:30pm. Reservations must be canceled at least 4 hours in advance by phone to
avoid suspension of reservation privileges. Court payment is taken in person when you
check-in at the front desk. Court payment is not processed online.

RESIDENT RATE FOR SAN FRANCISCO CITY RESIDENTS

In order to receive the San Francisco City resident rate, you will need to provide valid
proof of residency (ID, utility bill) when you check-in for your first reservation at the
front desk. First-time reservations will show a non-resident fee but will be adjusted at
check-in. All reservations thereafter will automatically have the resident rate

CLASS REGISTRATION

REGISTRATION

  • Must register and pay for a class prior to the first attendance.
  • Registrations can be made in person or online.
  • Registrations are NOT accepted by phone.
  • Late registrations can be prorated when signing up in person only.
  • Prorating cannot be done in advance, as priority is given to those that can attend a full session.
  • Programs may be combined or canceled based on registration numbers.
  • Participants may be reassigned according to age, ability, and class size.

REFUNDS

Full refunds will be granted if requested no less than 10 days prior to the first class/camp meeting of
the session. Refund requests received after this time, but at least 5 working days prior to the first
class/camp meeting, will be assessed a $5 administrative fee per class, and will not receive a refund,
but rather a credit on your Lifetime Activities account. No refunds or credits will be issued for requests
received less than 5 working days prior to the first class/camp meeting. No refunds will be given for
non-attendance or for any reason other than cancellation by Lifetime Activities.

RESIDENT RATE FOR SAN FRANCISCO CITY RESIDENTS

San Francisco City residents must verify their residency at The Goldman Tennis Center BEFORE signing
up for a class in order to receive the resident rate. Bring an ID or a utility bill showing your San
Francisco address. If you sign up prior to showing residency you may receive a credit on your Lifetime
Activities account however, there will be no credit card refunds for the difference.