INCLEMENT WEATHER PROCEDURE & MAKE-UP POLICY IN SANTA CLARA
Inclement Weather Procedure
During inclement weather please call us at 408-247-0178 no earlier than 30 minutes prior to the start of your class to check cancellation status.
Please DO NOT call any sooner as weather conditions change from hour to hour.
Make-up Class Policy
- Classes cancelled due to inclement weather will be rescheduled as time and weather permits at Lifetime Activities’ discretion.
- One make-up will be offered per class cancellation.
- Youth make-ups are typically scheduled during youth camp weeks. Please check the camp schedule and contact the office to confirm your date and time.
- Make-up schedule will be communicated via email within a week of the original class date; valid email on file required.
- Make-up classes are not offered for personal absences including those due to covid-19.
- Students CANNOT make-up an absence in another class unless specifically approved by our office.
- No credits or refunds due to non-attendance.
- If you cannot attend the make-up provided, you may request an individual make-up lesson via email only.
- We will make our best effort to accommodate your make-up request; however, it is NOT guaranteed as it depends on availability.
- Individual make-up requests will be declined when too many cancelled lessons are pending rescheduling.
Phone: 408-247-0178 | Email: santaclara@lifetimeactivities.com
Air Quality Policy
Lifetime Activities bases the measure of air quality on information provided by Airnow.gov. In the event that air quality levels affect our ability to run programs, the following policy applies:
When the air quality index is RED or higher (151+) all park and recreation programs will be canceled and issued a make up. It is our aim to inform students via email no later than 30 minutes prior to class start time.
When the air quality index is ORANGE (101-150), all park and recreation programs will continue to run as scheduled. Individuals with air quality sensitivities who opt not to attend may request an accommodation via this form:
All requests for accommodation must be submitted via the form no later than the class start time on the day of the AQI-impacted program. One form per student – please fill out a new form for each family member if there are multiple students in the same program.
Weather may change up to and during class time, management reserves the right to make adjustments based on conditions.
Extreme Heat Policy
In the event that the ambient air temperature reaches 103°F or higher, programs will be canceled, and a make up will be provided. Participants may contact the office no earlier than 30 minutes* prior to their scheduled class or camp for updates. The decision to cancel will be made based on real-time weather conditions. Indoor activities and activities that can be relocated indoors are exempt from this policy.